Your satisfaction is our priority. If you have any grievances, please follow the steps outlined below to ensure your concerns are addressed promptly and effectively.
1. How to Lodge a Grievance
You can lodge your grievance through any of the following channels:
- Email: clientsupport@wudstreet.com
- Postal Mail: 175/1, Pavilion Road,1st block Jayanagar East, Bangalore-560011
- Phone: 9108598661
- In-person: Visit our office
2. Acknowledgement
We will acknowledge your grievance within 10 working days of receipt. You will receive a reference number for your
3. Resolution Process
- Initial Review: Our Head of Operations (HO) will review your grievance within 10 working
- Investigation: The HO will investigate your concern, which may involve gathering information from relevant records and
- Resolution: We aim to resolve all grievances within 10 working days from the date of You will be informed of the resolution through your preferred communication channel (email, phone, or postal mail).
4. Escalation
- If you are not satisfied with the resolution provided, you can escalate your grievance to higher authorities within our
- Alternatively, you can escalate your concern to regulatory authorities like SEBI (Securities and Exchange Board of India) or AMFI (Association of Mutual Funds in India).
5. Confidentiality
All grievances will be handled with strict confidentiality to protect your
6. Contact Information for Grievance Redressal Officer
- Name: Swapna P. Shinde
- Email: clientsupport@wudstreet.com
- Phone: 9108598661
7. Monitoring and Review
- We regularly review grievances to improve our services. Our policy is reviewed annually to ensure effectiveness and compliance with regulatory
Your Feedback Matters
Your feedback is important to us. If you have any suggestions or feedback, please let us know through the contact channels mentioned above.